Support
Something wrong?
Cave Escape is made by one person. There's no ticket queue and no bot. Mail and Discord both reach the same place, and Discord is usually quicker.
Get in touch
- support@nikhedoniagames.com
- Discord
- discord.gg/dQQQZMPzbg
- Steam
- Community discussions
Reporting a bug
There's a Feedback button on the game's main menu. Use that one if you can. It opens a short form with the build version, your platform and your graphics driver already filled in, which is most of what anyone needs to reproduce a bug.
None of that identifies you: no Steam ID, no display name, and no email unless you type one in yourself. See privacy.
If the game won't start at all, so you can't reach the button, mail the address above with your operating system and roughly when it stopped working.
Removing your leaderboard entry
The Descent board on this site shows the Steam display name and avatar of everyone in the top hundred, exactly as Steam publishes them. If you'd rather not be listed, mail the address above from any account and say which entry. It comes off the site within a day.
That only takes you off this website. The board itself is Valve's and lives on Steam, so to come off that one you'll need Steam's own support.
Refunds
You bought it through Steam, so Steam's refund policy applies and Steam handles it. Usually that means within two hours of play and two weeks of buying it. Nothing has to come through here.
There's also a free demo. It's the first ten levels of the real game, not a separate build.