Support
Something wrong?
Cave Escape is made by one person. There is no ticket queue and no bot — mail or Discord both reach the same place, and Discord is usually faster.
Get in touch
- support@nikhedoniagames.com
- Discord
- discord.gg/dQQQZMPzbg
- Steam
- Community discussions
Reporting a bug
There is a Feedback button on the game's main menu. Use that one if you can: it opens a short form with the build version, your platform and your graphics driver already filled in, which is most of what makes a bug reproducible.
None of what it attaches identifies you — no Steam ID, no display name, no email unless you type one. See privacy.
If the game will not start at all, and so the button is out of reach, mail the address above with your operating system and roughly when it stopped working.
Removing your leaderboard entry
The Descent board on this site shows the Steam display name and avatar of everyone in the top hundred, exactly as Steam publishes them. If you would rather not be listed, mail the address above from any account and say which entry — it comes off the site within a day.
That removes you from this website. The board itself lives on Steam and is Valve's; to come off that, use Steam's own support.
Refunds
Bought through Steam, so Steam's refund policy applies and Steam handles it — usually within two hours of play and two weeks of purchase. Nothing needs to come through here.
There is also a free demo, which is the first ten levels of the real game rather than a separate build.